Privacy Policy

Effective Date: May 2025

  1. Introduction

Warmer Energy Solutions Ltd. (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.warmerenergysolutions.co.uk or interact with us.

We are a company registered in England and Wales under company number 12839578, with our registered office at 300 St. Marys Road, Garston, Liverpool, England, L19 0NQ.

  1. Information We Collect

We may collect and process the following data about you:

  • Personal Data: Name, email address, telephone number, and other contact details you provide through contact forms or enquiries.
  • Technical Data: IP address, browser type and version, time zone setting, and usage data (e.g., pages visited) collected via cookies or similar technologies.
  • Communication Data: Your correspondence with us, including feedback and survey responses.
  1. How We Use Your Information

We use your data for the following purposes:

  • To respond to enquiries or requests you submit to us.
  • To provide our services and manage our relationship with you.
  • To improve our website and ensure its content is presented effectively.
  • To comply with legal obligations or protect our legitimate interests.
  1. Legal Basis for Processing

We process your personal data based on:

  • Your consent, where you have provided it (e.g., for marketing communications).
  • Performance of a contract with you.
  • Our legitimate interests (e.g., to improve our services).
  • Compliance with legal obligations.
  1. Sharing Your Information

We do not sell your personal data. We may share your data with:

  • Service providers who support our business operations (e.g., IT and website hosting providers).
  • Legal or regulatory authorities where required.
  • Third parties in the event of a business transfer or acquisition.
  1. Data Retention

We retain your personal data only as long as necessary for the purposes set out in this policy, or as required by law.

  1. Your Rights

Your rights are protected by UK data protection law.

  1. Cookies

Our website uses cookies to improve functionality and analyse usage. You can set your browser to refuse some or all cookies, or alert you when websites set cookies.

  1. Security

We take reasonable measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction.

  1. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact:

Warmer Energy Solutions Ltd
FAO: Data Officer
Email: info@warmerenergysolutions.co.uk
Phone: 0333 014 5890

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://www.ico.org.uk

Â