Blog: A warmer, healthier home for Blaenau Ffestiniog family

In July 2025, Warmer Energy Solutions completed a full home upgrade for the Frederick family of Blaenau Ffestiniog. With the property lacking a central heating system and relying solely on a gas fire in the living room, electric space heaters and an electric shower for hot water, the home was often cold, difficult to heat and expensive to run.

Through a fully funded Government-backed grant, available to both homeowners and landlords across he UK, Warmer was able to design and deliver a complete whole-house heating and insulation upgrade, significantly improving comfort, safety and energy performance.

A complete heating transformation

The technical survey identified that the property had no existing heating system beyond a single gas fire, with all other rooms left without adequate warmth, an issue that can quickly lead to cold, damp living conditions, especially in stone-built properties common to the area. The household’s full heat demand and room-by-room requirements were calculated using PAS-compliant methods, enabling Warmer to design a new heating system tailored to the home and resident’s needs.

The installation included:

This represented the home’s first ever whole-house central heating system, dramatically improving living conditions for the family.

Improving the home’s thermal efficiency

To minimise heat loss and help the new heating system to work efficiently, Warmer also delivered a package of insulation and ventilation upgrades, including:

These measures work together to create a warmer, healthier home environment.

Minimising disruption through a choice-led approach

As part of the grant process, the family were also eligible for a fully funded air source heat pump (ASHP). However, in this particular property, an ASHP would have required the installation of either internal or external wall insulation to work efficiently and effectively.

This level of additional work, especially the disruption associated with internal wall insulation, was considered excessive by the family. After discussing the options with our technical team, they elected for a high-efficiency gas heating system instead.

This choice-first, transparent approach is central to Warmer’s ways of working. We guide, we advise, and the customer decides what is right for their home.

Putting the customer first at every stage

Our tenant-first delivery model was central throughout the project. With four people living in the home, scheduling, communication and minimising disruption were essential. The family were provided with:

All workmanship is backed by Warmer’s installation warranty, offering long-term reassurance for the homeowner.

Fully funded through Government grants—No cost to the homeowner

All the works were installed at zero cost to the homeowner, made possible through Government-backed energy-efficiency grants that support both homeowners and landlords to upgrade cold, inefficient homes.

These schemes help households to improve warmth and comfort, reduce long-term running costs, lower the risk of condensation, damp and mould in their home, and increase their homes EPC rating.

Future-proof the home for years to come

Warmer handled the entire process, from eligibility checks through to design, installation and compliance, making the experience simple, stress-free and supportive for the family.

Today, the Fredericks live in a home that is warmer, healthier and far more comfortable. With high-quality central heating, improved insulation and better ventilation, the property now offers the stability and comfort that every family deserves.

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Hundreds of happy customers

25 days ago

Very professional

Warmer energy are a very professional and knowledgeable company. We recently had our property insulated new heat pump radiators and solar panels installed. We are so happy with the results, the time taken and the very professional trades contracted for the job. From first speaking with Tom, Bethany and Laura...they kept me informed and very professionally talked me through the whole process to finishing up with Solomon who sorted few small issues (ie. Cornice, carpets, light sockets etc) who sorted everything. Honestly we are so delighted with the work done and massive thanks to warmer energy and the team.Read More

C. Bell
35 days ago

Thank you Nick

Nick came and did a full inspection for mums new boiler etc. very thorough, very pleasant and informative. Thankyou Nick

E. Hills
51 days ago

First class service by all

This company went above and beyond. Couldn't wish for a better company

K. Knapper
127 days ago

I can’t recommend Warmer highly enough

Absolutely Outstanding Solar Installation – Highly Recommended!
From start to finish, the service from Warmer Energy has been exceptional. We had a 58-panel Solar PV system installed along with a 20kW battery storage solution, and the whole process was seamless.
The initial survey was carried out by a very experienced and...knowledgeable surveyor who took the time to explain everything clearly and tailored the system to suit our needs. No hard sell – just honest, helpful advice.
The installation team was brilliant – professional, tidy, and knowledgable. They worked efficiently and kept us informed every step of the way.
Customer service has been spot on throughout. From arranging DNO approvals to helping us register for SEG, they handled everything with minimal hassle for us. Any questions we had were answered quickly and clearly.
We’re already seeing fantastic performance from the system and having the 20kW battery has given us huge flexibility and peace of mind around energy usage and costs for our business.
If you’re thinking about going solar, I can’t recommend Warmer highly enough. Great people, great products, and truly excellent service.
Thank you to the whole team!
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G. White
127 days ago

A massive thank you guys

These guys go well over and above what you expect from anyone. Simply cannot thank them enough. Dedicated to end. A massive thank you guys.

G. Webster
127 days ago

Brilliant from day one

Improvements carried out to improve the energy rating of the property. Brilliant from day one. Installations completed by three days as they planned. these will make a massive difference over the winter and hopefully keep the many chest infections at bay. Everyone of their team was helpful from day one,...phone calls, visits and during the installation process. To be honest I can't thank them enough as I know this will make a massive difference to my health. Thanks again
Alan
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A. Lay
199 days ago

Can't recommend them enough

Could not fault the guys can't recommend them enough. Kept informed all the way through the installation many thanks

I. Dillion
199 days ago

Job was well done

Had new boiler and radiators fitted good communication with team also had the pipes boxed in and the job was well done

J. Scott
271 days ago

Cannot recommend this company highly enough

Cannot recommend this company highly enough from start to finish the process was made so simple and professional application was made idiot proof which suits me fine. Workforce arrived on time and worked there butt's off very polite and respectful also did great clean up job. Best company I've ever...dealt with. Thankyou to everyone involved. Read More

L. Coyle
271 days ago

Professionals in all aspects from start to finish

We have had a heat pump heating system, insulation , solar panels and inverter. these guys are professionals in all aspects from start to finish and we now have a lovely warm home . Many Thanks

D. Bibby
298 days ago

Couldn't have wanted a better experience.

From start to finish, I have had many chances to see a professional company at work. Communication was spot on, calls and emails to update me at every step of the way. The attention to detail in the survey was pretty eye opening and took the lad a...long time to get all the information they needed. They arranged the power supply upgrade with the the power company and the day it was commissioned, they had dates in place to do the air source heat pump, panels and insulation's. The installers were knowledgeable , professional and nice. Felt at ease and safe knowing they were on top of it all, Brian and Chris were exemplary. (Maybe not the best singers, but at least their radio station choice was good). Every thought, adaption and problem solving moment was fully discussed, explained and implemented by these guys. Couldn't have wanted a better experience. Good on them, you won't go wrong using these guys.Read More

R. Thomas
298 days ago

New boiler and radiators fitted

Had new boiler and radiators fitted good communication with team also had the pipes boxed in and the job was well done.

J. Scott
298 days ago

Very helpful and friendly

Very helpful and friendly right from the start they arrived on time were very friendly and polite worked straight through explaining everything they were doing and making sure I understood how it all worked and left no mess it was all cleaned up afterwards and got great customer service as...they were very keen to make sure I was happy with the work that was done I couldn’t fault Conner and his team I would highly recommend warmer energy solutions to everyoneRead More

R Sharp
1040 days ago

Highly Recommended

We had an air source heat pump system installed. The fitters worked in freezing weather to get our system up and running as soon as possible. They were polite and friendly. I would without a doubt recommend this company to anyone.

Ann I